
Prompt delivery of replacement parts
Whatever your system is missing – we’ll take care of it quickly.
Thanks to our two German factories – elevators in Neuhausen and escalators in Hamburg – as well as our international expertise network ITS, high-quality replacement parts are available to you without delay.With our workforce management system SerKom 2, technicians on site can order the materials and components they need with the click of a mouse. Orders are processed via an electronic catalogue on a mobile device.
SerKom 2 at a glance
- Faster processing of orders and feedback
- Higher availability thanks to prompt troubleshooting and repairs
- Integrated diagnosis functionality for numerous controller brands
- Electronic replacement parts catalogue for all makes
- Comprehensive data and information management
- Paperless workflow is environmentally friendly